When health changes everything, members need more than healthcare guidance.
Included Health already helps people access high-quality care, understand their benefits, and navigate a complicated healthcare system. Together with Allsup, that support could extend to the disability, income, work, Medicare, and government-benefit decisions that often follow a serious health event.
One connected experience. Specialized guidance. Human support at every turning point.
Good afternoon, Maya.
How can we support you today?
Illustrative product mockup — not a live Included Health interface.
The healthcare journey does not end at the doctor's office.
A serious diagnosis can quickly create questions that extend far beyond treatment.
Health condition
“Where do I get the right care?”
Time away from work
“How long can I be away?”
Income uncertainty
“How will my family manage financially?”
Disability benefits
“Could I qualify for SSDI?”
Insurance transition
“What happens to my health coverage?”
Return to work
“Can I safely try working again?”
Included Health and Allsup could connect these moments instead of leaving members to navigate each one alone.
Access. Answers. Advocacy—extended beyond healthcare.
Access
Included Health contributes
Access to high-quality virtual and in-person healthcare, clinical support, and trusted providers.
Allsup extends
Access to specialists who understand disability, Medicare, return-to-work, and government-benefit programs.
Answers
Included Health contributes
Personalized healthcare guidance, benefit education, billing support, and cost information.
Allsup extends
Clear answers about SSDI eligibility, Medicare timelines, work incentives, and benefit transitions.
Advocacy
Included Health contributes
Human support navigating claims, care, benefits, and the healthcare system.
Allsup extends
Specialized representation and support through complex disability and benefit processes.
One front door. The right expertise at the right moment.
Support designed around the moment a member is facing.
A specialty partner that complements the Included Health model.
Without an integrated pathway
- The member receives healthcare support.
- The member separately searches for disability information.
- The employer, carrier, attorney, government agency, and healthcare vendors may all operate independently.
- The member repeats their story.
- Important deadlines can be missed.
- Stress and confusion increase.
With Included Health + Allsup
- Included Health recognizes a potential work or benefit transition.
- The member receives a warm introduction to specialized support.
- Allsup helps the member understand relevant options.
- The member receives clear next steps.
- Appropriate support continues through the transition.
- The employer or health plan gains a more connected member experience.
This concept describes a potential future experience. It is not a claim of proven partnership results.
Meet Maya, 52
Maya is managing a serious autoimmune condition. Her Included Health Care Team helps her find an appropriate specialist and coordinate her care. As her symptoms begin affecting her ability to maintain her regular work schedule, she becomes concerned about leave, income, insurance coverage, and whether she may qualify for disability benefits.
- 1
Maya uses Included Health to access clinical care and understand her health benefits.
- 2
Her Care Advocate identifies that her health condition is affecting her ability to work.
- 3
Maya is offered a connection to Life & Work Transition Support powered by Allsup.
- 4
An Allsup specialist helps her understand possible disability-related pathways and appropriate next steps.
- 5
Maya receives ongoing guidance while continuing to use Included Health for care navigation and clinical support.
- 6
If her condition improves, she can explore available return-to-work resources.
Maya does not have to become an expert in healthcare, disability benefits, and government programs while managing a serious condition. She has one connected pathway to the right support.
Specialized support across critical life transitions.
Disability Benefits Guidance
Help members understand possible Social Security Disability Insurance pathways and connect qualified individuals with specialized assistance.
SSDI Representation
Provide eligible individuals with support through the SSDI application or appeal process.
Return-to-Work Support
Help SSDI beneficiaries understand available work incentives and explore a supported return to employment through Social Security's Ticket to Work program.
Medicare Transition Support
Help members understand Medicare eligibility, enrollment timing, and the transition from employer-sponsored coverage.
Veterans Disability Appeals
Help eligible veterans explore appeal options after a denied or potentially underrated VA disability decision.
More complete support for members. More clarity for benefit teams.
Extend the member experience
Offer specialized assistance at a moment when members are especially vulnerable.
Reduce fragmentation
Create a more direct connection between healthcare navigation and disability or benefit support.
Support appropriate transitions
Help members understand available coverage and benefit pathways.
Strengthen the value of existing benefits
Make it easier for employees to find and use the support already available to them.
Built around specialized expertise and human support.
Included Health
- Personalized, all-in-one healthcare
- Virtual and in-person care
- Clinical navigation and benefits advocacy
- Support for employers, health plans, public-sector organizations, labor organizations, and consultants
Allsup
- Serving people with disabilities for more than four decades
- Specialized experience with Social Security Disability Insurance (SSDI)
- Return-to-work assistance through an SSA-authorized Employment Network
- Medicare and healthcare-benefit transition services
- VA-accredited veterans disability appeals assistance
What if the healthcare front door also opened to the right life and work support?
Together, Included Health and Allsup could create a more complete pathway for members navigating the medical, financial, employment, and coverage consequences of a serious health condition.