Specialized support across critical life transitions.
Each pathway is designed to help members understand their options and identify the right next step — never to guarantee eligibility, approval, or savings.
Specialized guidance when a health condition affects work.
A member may not understand the difference between employer-sponsored disability coverage, Social Security Disability Insurance, leave, workers' compensation, and other programs.
The experience helps the member identify the appropriate next conversation — without offering legal conclusions or guaranteeing eligibility.
- General education
- Early identification
- Specialist referral
- SSDI support
- Ongoing communication
Help navigating one of the country's most complicated benefit processes.
Allsup can assist eligible individuals with SSDI applications and appeals. Allsup's role is separate from Included Health's clinical role.
Included Health does not make SSDI eligibility decisions. The Social Security Administration makes final eligibility and benefit decisions.
- Application support
- Appeal support
- Medical evidence coordination
- Status updates
- Clear, plain-language guidance
Support for the next chapter when a member is ready.
Eligible SSDI beneficiaries may be able to explore work through Social Security's Ticket to Work program. Allsup Employment Services is an SSA-authorized Employment Network.
Support may include understanding work incentives, employment goals, benefit protections, and available resources — always member-led, never assumed.
- Ticket to Work education
- Work-incentive planning
- Benefit-protection guidance
- Employment goal support
A clearer path from employer coverage to Medicare.
Medicare decisions depend on individual circumstances, employer size, current coverage, eligibility, and enrollment timing.
Separate pathways exist for turning 65, working beyond 65, a spouse becoming Medicare-eligible, Medicare eligibility due to disability, and retiree coverage transitions.
- Turning 65
- Working beyond 65
- Spouse becoming eligible
- Eligibility due to disability
- Retiree coverage transitions
Specialized support for veterans who disagree with a VA disability decision.
Allsup's VA-accredited claims agents can assist eligible veterans with certain appeal pathways.
Initial VA claims, VA disability appeals, SSDI, and Medicare are distinct programs — this experience is careful never to treat them as interchangeable.
- Initial claim vs. appeal education
- Appeal-pathway guidance
- VA-accredited support
- Respectful, veteran-led approach
Guidance for the person helping hold everything together.
A caregiver can use the experience to understand which organization to contact, what questions to ask, upcoming deadlines, and available support pathways.
It also helps caregivers understand how to help without sharing unnecessary sensitive information.
- Who to contact
- Questions to ask
- Deadlines to watch for
- Sharing only what's necessary